State Farm® Insurance Agent Angel Hall

"Angel Halls agency and her staff has been very helpful to me. Very professional and kind. Answers all questions I’ve had and set me up with auto and home insurance. Thank you folks again for all of the help. Take care."

"Nicki has been extremely helpful in assisting me with my insurance needs. I feel super supported!!"

"How can anybody not be happy with a $210 rate reduction. Any reduction is great when it comes to paying bills, but between getting a fifty five dollar reduction three months ago and now a hundred and fifty five. Between the lower rates, the customer service, the courteousness of the agent, I'll never leave State Farm. Thank you"

"The Angel Hall office have been serving my insurance needs for over 10 years, they are fantastic, always great customer service."

"Robin was very helpful in resolving our billing issue."

"Outstanding client service!"

"The agents at Angel Hall State Farm Agency are knowledgeable, kind and friendly. If they don’t know the answer to a question they get back to you right away. Nikki is great! Very happy this is my insurance company"

"Jess was so helpful in helping me shop for Homeowners insurance. Jess was knowledgeable, professional and very personable. She is a great asset to Angel Hall."

"Been a client with Angel Hall for as long as I lived in FL. I’ve always been a satisfied customer and they’ve always assisted me in getting the most for my money. Today I had the pleasure of dealing with Jessica and she was absolutely fantastic to deal with. Jessica made me feel like a VIP while providing professional and competent customer service ! Thank You Angel for always putting the right professionals in place to make my life easier !"

"Outstanding service from the ladies at the new front desk greeting area to my agent Nikki. I’ve been using Angie Hall State Farm for three years and whether it’s a phone or in person issue I’ve always had a great experience and my question was answered promptly before I hung up the phone or left the building. Keep up the OUTSTANDING work and customer service.."

"LOVE working with Nikki. She is excellent"

"Nikki is a pro, always has the right answers. Its a pleasure doing business with her."

"This was my first interaction with Nikki, she is very professional and knows her job well. She and Office Secretary were pleasant to deal with. Kudos to Angel Hall State Farm Insurance Staff."

"I was promptly able to receive the help I needed with a claim. Representative, Larry was respectful, courteous, with good customer service work ethic. And I received all the information I needed to complete my request."

"Very helpful excellent sense of humor which makes the whole process go much more smoothly didn't get the rate I wanted really but I didn't mind because the service was so good and she did help find a way to lower my rates by way of drivers ed and the device for me checking your driving habits"

"2/24/25 update: New year, same old office. Had a question about my bill over the weekend. Of course, they don’t think they need to work on weekends so the office is closed. The only thing you can do is leave a message, which I did, asking them to please call me back during their business hours. For context: I don’t understand why the premium went up by $150 for a car that has been sitting in the garage half the time. Well, the weekend is long gone, business days came and went and no call back. I have no idea what a team of 10+ people, working 8 hours a day for a total of 80 hours a day, do all day if none of them can find 2 mins to call a customer back. Stay with me: this is still just about how they treat the customer, and how little to no respect they have for your time. If you don’t have a job, and if you exist only to accommodate and appease this office and their working model, by all means, please become or stay a customer. I’m done with this agent and with State Farm. Ps: please do not bother posting a reply back only to pretend you care so other customers can see it because you obviously don’t. 4/25/24 update: the agent rectified the situation by working with underwriting in a timely fashion so I truly appreciate that. Thank you. 2/23/24 review: When I first went to the office on Feb 23, I found the service to be great. Luke helped me and generated a new policy to match what I had previously. On Feb 28, I received an email from the office and was asked for information the underwriting team had asked about. I provided that promptly and i was told it would be submitted to underwriting and resolve the inquiry. Well, fast forward to April 3, I received a letter in the mail saying my insurance was going to be canceled because I didn’t provide the information requested. For a month and a half no one sent a letter, an email, an app notification or made a phone call saying documentation was needed but all of a sudden a cancelation policy notice shows up? Not sure what the gap is but so far, but I'm unhappy with the handling of my situation. Waiting for a resolution."

"All of my concerns about pricing and coverage were addressed and explained very competently By Nikki !Great customer service!"

"Talked to Nicki and she was very patient, knowledgeable and helpful with her explanation of our situation. It was a wonderful experience."

"Thank you for your assistance with my issue...i definitely don't want to loose my drive safe and save program..it's very rewarding and absolutely a blessing with the discount..Thanks State Farm❤️"

"Love Angel Hall State Farm,friendly, knowledgeable and professional staff."

"Angel and her team have taken care of us for the past two decades what a great team."

"We have been working with Angel Hall for years now and everyone has been wonderful. Nikki is easy to talk to, very knowledgeable, explains things clearly, and most of all she is quick to respond."

"Very positive experience Lauren was very professional, we went over my policies and she explained everything and I learned more than when I first sat down with her. 😊"

"I am leaving this review to acknowledge Brooke Morrison for her above and beyond customer service skills, knowledge and for always taking the time to explain and educate her customers Thank you Brooke"

"It's daunting to search out and change insurance policies! What a great experience I had working with the Angel Hall Team at State Farm! Namely Brooke and Nancy who helped me with my quotes and ultimately the changeover of my Homeowner Policy and soon to follow car insurance. They answered my many questions with grace, kindness and professionalism. A very seamless transition. I'm very grateful and a happy NEW customer!"